Delivery

Shipping Costs

Livestock

We have three freight options for livestock.

These include:

Fastway Couriers – From $25

(Queensland & New South Wales ONLY)

Airport to Airport – From $75

(All major airports)

Toll Priority Door to Door – From $100

Please contact us with any questions if you are unsure as to the best shipping method for you.

Some states may require quarantine approval/inspection. We are not responsible for any delays or fees and charges that may apply.

Dry Goods

To minimise price , we offer fixed $7.50 shipping costs, for dry goods around Australia . This offer excludes:

- large items or orders over 10kg (eg dry rock and dry food Size Reef Salts &
tanks )

- items that are over size (generally only includes aquariums and terrariums)

If you are unsure please contact us at

sales@nicksaquariumoceanariumterrarium.com.au

PO Boxes

Our freight company cannot deliver to Australia Post Owned buildings - post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.

Delivery Times

Livestock

We can use a number of freight services depending on your location. Delivery times are generally 24-48hrs after order is processed and packed. Livestock sent with road freight are only shipped Mondays, Tuesdays & Wednesdays to make sure they are delivered before the weekend.

Air fright orders are sent Thursday nights only.

Unless other arrangements have been made.

Drygoods

Drygoods are sent daily via our multiple freight companies (special order items may take up to 7 days to be dispatched from the store or warehouse)

Livestock DOA Policy
We DO NOT offer DOA (Dead On Arrival) replacement on ANY livestock sent Road via courier
We not responsible for any packages damaged or delayed by the courier, this is out of our control once it has left the store.
We Only offer DOA replacement/credit on livestock sent airport to airport or Toll Next Day
with photo or video proof of the DOA in the Sealed Bag via Email or Txt